What We Do
We take ownership of the day-to-day HR operations that quietly drain time and create risk: payroll administration, onboarding/offboarding, training, policy and handbook upkeep, and compliance support. Built for growing teams and regulated industries where documentation and consistency matter. If you're on iSolved (directly or through a provider like Paragon), we can help run and optimize the system so you get clean payroll, fewer errors, and better internal control.
Platforms we support: iSolved | Paragon (via iSolved) | Other HRIS supported
What You Get
Consistent processes and documentation that protect your business.
Stop getting pulled into HR tasks that take you away from running the business.
Every employee gets the same professional onboarding, training, and support.
Audit-ready files, current policies, and complete training records.
Instead of "everyone owns a piece," you get one point of accountability.
Who We Help
Small and mid-sized businesses
10-250 employees who need HR support but not a full-time hire.
Rapid growth companies
Adding headcount quickly and need HR infrastructure to scale.
Regulated industries
Cannabis, healthcare, manufacturing, logistics, and retail where compliance matters.
iSolved users
Companies using iSolved (or moving to it) who need someone to run it correctly.
Primary Services
Core HR operations we manage on an ongoing basis.
iSolved-focused
- Payroll processing and payroll change management (new hires, terms, rate changes, deductions)
- Payroll audit support (pre-payroll checks, error prevention, reconciliation support)
- Timekeeping and attendance workflow support (where applicable in the HRIS/time system)
- Coordination with payroll provider if one is involved (example: Paragon) while keeping internal process tight
Employee lifecycle
- Onboarding setup and execution (offers, paperwork, I-9/W-4 workflow coordination, checklists)
- Offboarding administration (final pay coordination, system access removal checklist, exit workflow)
- Document management: personnel files, required notices, acknowledgements, training records
- Employee status changes (promotions, transfers, wage changes, job changes)
Stay audit-ready
- Annual cannabis compliance training coordination/tracking (for cannabis companies)
- General workplace compliance training coordination/tracking (state-required or policy-required)
- Training program administration: assignment, completion tracking, reporting, and reminders
- Support for maintaining training documentation for audits/inspections
Current and compliant
- Employee handbook updates and annual refresh cycle
- Policy creation/updates (attendance, discipline, harassment, leave, safety, conduct, etc.)
- Acknowledgement collection and version control
Consistent and documented
- Employee relations issue intake and documentation
- Coaching leaders on consistent application of policy
- Performance documentation support (warnings, PIPs, written coaching templates)
- Basic investigations support (intake notes, timelines, documentation packets)
iSolved administration support
- System configuration support (profiles, job/comp fields, workflows)
- Reporting support (headcount, turnover, training completion, payroll-adjacent reports)
- Process documentation: "how we do HR here" SOPs so nothing is tribal knowledge
Add-On Services
Additional services available based on your needs.
- Job posting management and applicant workflow support
- Interview scheduling, structured interview guides, scorecards
- Reference checks coordination
- Offer letter templates and standardized hiring packets
- PTO and leave tracking workflows (FMLA/PFML coordination where applicable)
- Return-to-work documentation tracking
- ADA interactive process documentation support (admin and tracking)
- Manager training modules (documentation, coaching, compliance basics)
- Performance review cycle setup (templates, timelines, calibration support)
- Leadership coaching for consistent conversations
- Compliance calendar (annual/quarterly/monthly requirements by state/industry)
- Audit-ready digital binder structure: policies, training logs, postings list, acknowledgements
- Incident/complaint intake workflow and response timeline templates
- Open enrollment admin support (communications, enrollment tracking, vendor coordination)
- New hire benefit enrollment reminders and documentation tracking
- Broker coordination and employee Q&A routing
- Workplace safety refreshers (as needed by industry)
- Harassment prevention refreshers and manager-specific modules
- Customized training content creation + LMS upload + tracking
- Monthly HR ops report (headcount, turnover, training completion, open issues, upcoming compliance dates)
- Payroll error trend tracking and root-cause fixes
Industries We Serve
Experience across regulated and high-growth industries.
- Annual compliance training coordination and tracking
- Audit-ready documentation and personnel files
- Consistent onboarding for high-turnover environments
- State-specific regulatory compliance support
- Credentialing and training documentation
- HIPAA-conscious HR practices
- Consistent onboarding and offboarding workflows
- Compliance calendar management
- Safety training tracking and documentation
- Shift-based payroll and timekeeping support
- Consistent policy application across teams
- Workers compensation documentation
- High-volume hiring and onboarding support
- DOT compliance documentation where applicable
- Training tracking for safety requirements
- Payroll hygiene for varied pay structures
- Seasonal hiring and onboarding at scale
- Consistent policy enforcement across locations
- Training tracking for customer-facing roles
- Timekeeping and attendance workflow support
- Clean HR infrastructure as you scale
- Performance review and feedback systems
- Policy documentation and handbook management
- Benefits administration coordination
- Foundational HR infrastructure setup
- Handbook and policy creation
- Payroll administration and error prevention
- Single point of accountability for HR operations
How We Work
Discover
We assess your current HR operations, identify gaps, and understand your specific needs.
Setup
Configure systems, establish processes, and create the documentation foundation.
Run
Execute day-to-day HR operations: payroll, onboarding, compliance, and employee support.
Improve
Continuously optimize processes, address issues, and adapt to your evolving needs.
Report
Regular accountability through reporting on metrics, compliance status, and operational health.
Operating Principles
Accountability
One person owns HR operations. No more shared confusion.
Documentation
If it's not documented, it didn't happen. We keep records.
Consistency
Same process, every time. Employees know what to expect.
Risk Reduction
Proactive compliance and clean records protect your business.
Operational Clarity
Clear processes that anyone can follow and audit.
HR & Payroll FAQs
Common questions about our fractional HR services