We backstop HR and payroll for regulated small businesses.
One core engagement, HR & Payroll Operations Backstop, and two specialized practices for senior care and AI workflow implementation. Start with the work that’s eating your time.
Partner
Rippling Certified
Google reviews
5.0 ★ · 6 reviews
Licensed
LNHA · MA · NH · NC
Insured
E&O coverage
Based in
Ludlow, MA
The shape of the work
HR & Payroll Backstop
Core engagement
Billed by the hour
Senior Care Compliance
Specialized practice
Scoped
AI Workflow Implementation
Specialized practice
Project
The core engagement
HR & Payroll Operations Backstop
The work most regulated SMBs need first: payroll coordination, employee files, onboarding, leave, compliance tracking, and a monthly owner readout, handled by a senior operator, not a ticket queue.
Who it’s built for
Owner-operated, regulated, 10-100 employees.
Cannabis dispensaries. Skilled nursing facilities. Healthcare practices. Local manufacturers. Anywhere the owner is still the de facto HR department, and feels every minute of it.
- Payroll runs + audits
- Onboarding & file management
- PFML / FMLA + return-to-work
- Compliance + training tracking
- Monthly owner readout
- Priority email + Slack support
Sub-services
Payroll Implementation & Migration
Data preparation, setup coordination, testing, and training for your new payroll system. Billed by the hour.
Payroll Administration
Own the payroll cycle, system changes, provider coordination, and error prevention before payroll becomes a fire drill.
HR Operations
Onboarding, offboarding, file management, employee changes, and day-to-day HR admin that stop living in email.
Compliance & Policy Management
Handbooks, policies, compliance calendars, acknowledgements, and documentation discipline that hold up under scrutiny.
Training & Development
Compliance training tracking, manager enablement, and repeatable onboarding programs that actually get completed.
Leave Management (FMLA/PFML)
Entitlement tracking, notices, documentation, and return-to-work coordination before leave turns into legal risk.
The 90-day arc
Audit, stabilize, run. In that order.
Every engagement moves through the same arc, understanding what's broken, closing the gaps, then operating cleanly month-over-month. We don't pitch transformation; we run the back office.
Days 1-14
01Audit & stabilize
Pull files, map the payroll process, surface every gap. The first two weeks are about understanding what's actually happening, not pitching new systems.
- File audit
- Process map
- Gap report
Days 15-60
02Cleanup & ownership
Close the gaps that matter, take over the recurring admin, and stand up the systems that keep files current week-over-week.
- Doc cleanup
- Onboarding routines
- Compliance tracker
Day 60+
03Run & report
Payroll runs, files stay current, training tracker stays green, monthly readout lands in your inbox. You stop being the de facto HR department.
- Bi-weekly payroll
- Monthly readout
- Continuous compliance
Specialized practices
Where regulated complexity gets specialized.
Senior care and AI workflow implementation extend the core engagement into the places where domain experience changes the answer. Both are scoped per project, they don't replace the HR backstop.
Pricing
Support that fits the work you need.
Billed by the hour, so your bill reflects the support you need. Start with a focused project or discuss ongoing help.
Way in
Compliance Audit Sprint
A 30-day audit of your files, payroll process, and compliance documentation. Same scope every engagement.
- Employee file audit
- Missing-document report
- Training & compliance matrix
- Payroll process & risk summary
- 30-day cleanup plan
- 60-min owner readout
Scope and responsibilities agreed before work begins.
See the audit pageCore engagement
HR & Payroll Backstop
Support with recurring payroll, employee files, and agreed HR tasks, billed by the hour.
- Payroll coordination + audits
- Onboarding & file management
- PFML / FMLA + return-to-work
- Compliance & training tracker
- Monthly owner readout
- Priority email + Slack
Start with the work your team needs help with.
See the full engagementSpecialized
Senior Care or AI
Senior care compliance and AI implementation are quoted per project, depth varies by facility size, regulatory scope, and the workflow surface.
- PBJ + survey readiness (senior care)
- OIG/SAM monitoring (senior care)
- Custom AI workspace setup (AI)
- Workflow automation (AI)
- Team training (AI)
- Quoted after a 20-min scoping call
Discuss a focused project or broader support for your organization.
Book a scoping callSelected work
Where the engagements landed.
Three case studies pulled from the senior care, healthcare, and multi-location service businesses we've worked with.
Service FAQs
Common questions about scope, fit, and how engagements run.
Start where the work is heaviest.
The audit is the cleanest way in. We'll tell you what's exposed, what to fix, and what we'd own next.
Partner
Rippling Certified
Google reviews
5.0 ★ · 6 reviews
Licensed
LNHA · MA · NH · NC
Insured
E&O coverage
Based in
Ludlow, MA