The Challenge
High staff turnover was leading to reliance on expensive agency staffing, crushing margins and quality of care.
The Solution
We redesigned the onboarding experience, adjusted compensation models to reward tenure, and installed a new shift-scheduling app.
The Result
Industry-leading retention achieved in 6 months
The Challenge
A 3-location gym wanted to franchise but had zero documentation. Every location was run differently by local managers.
The Solution
We built a 'Franchise in a Box' operations manual, standardized the member sales script, and implemented a unified CRM.
The Result
Ready for scale in record time
The Challenge
The founder was drowning in admin work, unable to focus on clinical strategy. Billing was centralized but chaotic.
The Solution
We implemented a centralized practice management OS, hired a COO, and standardized the patient journey.
The Result
Explosive growth with founder freedom