Industries
Regulated, people-heavy, margin-sensitive. That’s where we work.
HR, compliance, and documentation directly affect margin in these industries. We’re built for the messy reality of regulated operating, not the slide deck.
Partner
Rippling Certified
Google reviews
5.0 ★ · 6 reviews
Licensed
LNHA · MA · NH · NC
Insured
E&O coverage
Based in
Ludlow, MA
The regulated SMB problem
78%
Share of US small employers that report HR compliance as a top operating concern, yet most run HR through the owner, the office manager, and whichever payroll vendor responds fastest.
Source: SHRM 2024 SMB HR Operations Survey
Where regulated SMBs lose
- Hiring stalls at screeningBackground checks, license verification, and onboarding paperwork take 1-3 weeks. Candidates take other offers.
- Files erode silentlyI-9s missing for the original hires. Handbooks 2 years stale. Training acknowledgements unsigned. Until an inspector arrives.
- Manager-of-record driftPFML notices late. Termination paperwork inconsistent. Each new manager invents their own version of the process.
The regulated three
Where the wedge fits cleanest.
Cannabis, senior care, and healthcare-adjacent operators get the most leverage from a fractional HR backstop because the cost of a missed file is highest in these industries.
The pattern
Why regulated SMBs are different.
The shape of the problem is the same across cannabis, senior care, healthcare, and the rest. We optimize for the same three forces; they just take different forms per industry.
01
High regulatory cost
OIG, SAM, MA DPH, the Cannabis Control Commission, OSHA, FCRA. The list of agencies who can audit you doesn't shrink. The cost of a single mis-documented file is meaningfully higher than in unregulated industries.
02
Thin margins
Senior care lives on per-resident-day rates. Cannabis on tax structures that punish loose ops. Healthcare on per-encounter reimbursement. There's no slack for paying agency labor at 2x the FTE rate because hiring stalled.
03
Credentialed labor
License renewals. Background checks. Training acknowledgements. The workforce surface is heavier than retail or office work, and the failure modes are public-facing.
Other industries
Same playbook. Different vocabulary.
The wedge fits cleanest in the regulated three, but the engagement structure works for any people-heavy SMB where compliance documentation matters.
Don’t see your industry? The audit and retainer scope to any regulated SMB with 10-100 employees.
Industry questions
Common questions about the industries we serve.
Industry-specific help, scoped to you.
Tell us what's eating your time. We'll either schedule the audit or tell you it's not the right fit.
Partner
Rippling Certified
Google reviews
5.0 ★ · 6 reviews
Licensed
LNHA · MA · NH · NC
Insured
E&O coverage
Based in
Ludlow, MA