Staffing & PBJ snapshot
Douglas Manor
103 North Road, Windham, CT 06280 · CCN 075258 · 90 certified beds · Part of Ryders Health Management
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | CT | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 3.57 | 3.73 | 3.86 |
| Weekend nurse hours per resident day | 3.28 | 3.37 | 3.42 |
| RN hours per resident day | 0.52 | 0.69 | 0.69 |
| Nurse aide hours per resident day | 1.97 | 2.22 | 2.32 |
| Total nursing staff turnover | 31.7% | 37.4% | 45.8% |
| RN turnover | 10.0% | 38.6% | 42.9% |
What stands out
- Nursing turnover is 6 points below the CT averageRetention is a real strength. Keep onboarding and manager practices consistent as the team changes.
- $8,278 in federal fines on recordFines are tied to survey findings. Staffing documentation, training records and personnel files are frequently part of the review.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.