Staffing & PBJ snapshot
Bickford Health Care Center
14 Main Street, Windsor Locks, CT 06096 · CCN 075358 · 48 certified beds · Non profit - Other
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
PBJ flag on this facility's staffing rating. No staffing data was submitted to CMS for the quarter. CMS caps the staffing rating at one star while this flag is in place.
Staffing compared with averages
| Measure | Facility | CT | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | Withheld | 3.73 | 3.86 |
| Weekend nurse hours per resident day | Withheld | 3.37 | 3.42 |
| RN hours per resident day | Withheld | 0.69 | 0.69 |
| Nurse aide hours per resident day | Withheld | 2.22 | 2.32 |
| Total nursing staff turnover | n/a | 37.4% | 45.8% |
| RN turnover | n/a | 38.6% | 42.9% |
CMS does not publish this facility's staffing hours while the PBJ flag is in place.
What stands out
- Staffing rating capped by a PBJ issueNo staffing data was submitted to CMS for the quarter. CMS sets the staffing rating to one star in this case, regardless of how the building is actually staffed. Fixing the submission process is usually the fastest rating improvement available.
- $122,338 in federal fines on recordFines are tied to survey findings. Staffing documentation, training records and personnel files are frequently part of the review.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.