Staffing & PBJ snapshot
Rivercrest Long Term Care
Deaconess Road, W Concord, MA 01742 · CCN 225080 · 151 certified beds · Non profit - Corporation
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | MA | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 4.44 | 3.86 | 3.86 |
| Weekend nurse hours per resident day | 4.17 | 3.48 | 3.42 |
| RN hours per resident day | 1.32 | 0.65 | 0.69 |
| Nurse aide hours per resident day | 2.51 | 2.25 | 2.32 |
| Total nursing staff turnover | 27.3% | 38.2% | 45.8% |
| RN turnover | 8.3% | 42.6% | 42.9% |
What stands out
- Reported nurse hours are 15% above the MA averageStrong reported staffing. The priority is keeping submissions accurate and on time so the rating reflects it.
- Nursing turnover is 11 points below the MA averageRetention is a real strength. Keep onboarding and manager practices consistent as the team changes.
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Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.