Staffing & PBJ snapshot
Carleton-Willard Village Retirement & Nursing Ctr
100 Old Billerica Road, Bedford, MA 01730 · CCN 225273 · 179 certified beds · Non profit - Corporation
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | MA | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 5.17 | 3.86 | 3.86 |
| Weekend nurse hours per resident day | 4.93 | 3.48 | 3.42 |
| RN hours per resident day | 0.97 | 0.65 | 0.69 |
| Nurse aide hours per resident day | 3.33 | 2.25 | 2.32 |
| Total nursing staff turnover | 32.3% | 38.2% | 45.8% |
| RN turnover | 25.9% | 42.6% | 42.9% |
What stands out
- Reported nurse hours are 34% above the MA averageStrong reported staffing. The priority is keeping submissions accurate and on time so the rating reflects it.
- Nursing turnover is 6 points below the MA averageRetention is a real strength. Keep onboarding and manager practices consistent as the team changes.
- $25,497 in federal fines on recordFines are tied to survey findings. Staffing documentation, training records and personnel files are frequently part of the review.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.