Staffing & PBJ snapshot
Parsons Hill Rehabilitation & Health Care Center
1350 Main Street, Worcester, MA 01603 · CCN 225390 · 162 certified beds · Part of Athena Healthcare Systems
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | MA | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 3.18 | 3.86 | 3.86 |
| Weekend nurse hours per resident day | 2.88 | 3.48 | 3.42 |
| RN hours per resident day | 0.43 | 0.65 | 0.69 |
| Nurse aide hours per resident day | 1.88 | 2.25 | 2.32 |
| Total nursing staff turnover | 30.0% | 38.2% | 45.8% |
| RN turnover | 21.4% | 42.6% | 42.9% |
What stands out
- Staffing rating is 2 of 5 starsStaffing is weighted heavily in the overall rating. Missing agency hours, job code mapping errors or excluded staff in PBJ can understate the hours you actually provide.
- Reported nurse hours are 17% below the MA averageIf the building is staffed better than this, hours may be missing from the PBJ file. Agency staff, contract nurses and salaried nurse managers are the most common gaps.
- Weekend staffing drops 10% from the weekly averageCMS reports weekend staffing separately and surveyors look at it. Check whether weekend agency and per diem hours are making it into PBJ.
- Nursing turnover is 8 points below the MA averageRetention is a real strength. Keep onboarding and manager practices consistent as the team changes.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.