Staffing & PBJ snapshot
Fall River Healthcare
1748 Highland Avenue, Fall River, MA 02720 · CCN 225723 · 176 certified beds · Part of Next Step Healthcare
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | MA | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 3.42 | 3.86 | 3.86 |
| Weekend nurse hours per resident day | 3.11 | 3.48 | 3.42 |
| RN hours per resident day | 0.51 | 0.65 | 0.69 |
| Nurse aide hours per resident day | 2.08 | 2.25 | 2.32 |
| Total nursing staff turnover | 49.7% | 38.2% | 45.8% |
| RN turnover | 57.7% | 42.6% | 42.9% |
What stands out
- Staffing rating is 2 of 5 starsStaffing is weighted heavily in the overall rating. Missing agency hours, job code mapping errors or excluded staff in PBJ can understate the hours you actually provide.
- Reported nurse hours are 11% below the MA averageIf the building is staffed better than this, hours may be missing from the PBJ file. Agency staff, contract nurses and salaried nurse managers are the most common gaps.
- Nursing turnover is 12 points above the MA averageHigh turnover drives agency spend, onboarding workload and PBJ errors from constant employee changes. Recruiting and onboarding support pays off quickly here.
- 2 administrators have leftLeadership turnover often leaves gaps in who owns payroll, PBJ and HR processes. A documented process protects the building through transitions.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.