Staffing & PBJ snapshot
Waterview Heights Rehabilitation and Nursing Cente
135 Meridan St., Rochester, NY 14612 · CCN 335082 · 229 certified beds · Part of Hurlbut Care
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | NY | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 3.51 | 3.63 | 3.86 |
| Weekend nurse hours per resident day | 2.82 | 3.18 | 3.42 |
| RN hours per resident day | 0.56 | 0.71 | 0.69 |
| Nurse aide hours per resident day | 2.02 | 2.15 | 2.32 |
| Total nursing staff turnover | 67.0% | 40.3% | 45.8% |
| RN turnover | 58.1% | 39.8% | 42.9% |
What stands out
- Weekend staffing drops 20% from the weekly averageCMS reports weekend staffing separately and surveyors look at it. Check whether weekend agency and per diem hours are making it into PBJ.
- Nursing turnover is 27 points above the NY averageHigh turnover drives agency spend, onboarding workload and PBJ errors from constant employee changes. Recruiting and onboarding support pays off quickly here.
- 2 administrators have leftLeadership turnover often leaves gaps in who owns payroll, PBJ and HR processes. A documented process protects the building through transitions.
- $960,884 in federal fines on recordFines are tied to survey findings. Staffing documentation, training records and personnel files are frequently part of the review.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.