Staffing & PBJ snapshot
Western New York State Veterans Home
220 Richmond Avenue, Batavia, NY 14020 · CCN 335788 · 126 certified beds · Part of State of New York Comptroller'S Office
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | NY | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 3.60 | 3.63 | 3.86 |
| Weekend nurse hours per resident day | 3.21 | 3.18 | 3.42 |
| RN hours per resident day | 0.72 | 0.71 | 0.69 |
| Nurse aide hours per resident day | 2.19 | 2.15 | 2.32 |
| Total nursing staff turnover | 49.6% | 40.3% | 45.8% |
| RN turnover | 58.3% | 39.8% | 42.9% |
What stands out
- Weekend staffing drops 11% from the weekly averageCMS reports weekend staffing separately and surveyors look at it. Check whether weekend agency and per diem hours are making it into PBJ.
- Nursing turnover is 9 points above the NY averageHigh turnover drives agency spend, onboarding workload and PBJ errors from constant employee changes. Recruiting and onboarding support pays off quickly here.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.