Staffing & PBJ snapshot
Heritage Hills Nursing & Rehabilitation Center
80 Douglas Pike, Smithfield, RI 02917 · CCN 415039 · 100 certified beds · Part of Marquis Health Services
King & Co. ConsultingPrepared October 19, 2026
CMS data as of September 2026
CMS data as of September 2026
Staffing compared with averages
| Measure | Facility | RI | U.S. |
|---|---|---|---|
| Total nurse hours per resident day | 3.74 | 3.71 | 3.86 |
| Weekend nurse hours per resident day | 3.59 | 3.34 | 3.42 |
| RN hours per resident day | 0.56 | 0.77 | 0.69 |
| Nurse aide hours per resident day | 2.16 | 2.46 | 2.32 |
| Total nursing staff turnover | 39.8% | 40.6% | 45.8% |
| RN turnover | 68.8% | 37.9% | 42.9% |
What stands out
- Staffing rating is 2 of 5 starsStaffing is weighted heavily in the overall rating. Missing agency hours, job code mapping errors or excluded staff in PBJ can understate the hours you actually provide.
- 2 administrators have leftLeadership turnover often leaves gaps in who owns payroll, PBJ and HR processes. A documented process protects the building through transitions.
- $8,827 in federal fines on recordFines are tied to survey findings. Staffing documentation, training records and personnel files are frequently part of the review.
Free 15-minute PBJ review for this facility
We will walk through these numbers, what is driving them and what to fix before the next submission.
Source: CMS Care Compare Provider Information and State and US Averages, processed 2026-09-01. Staffing hours are reported per resident per day from Payroll-Based Journal data. This snapshot summarizes public data for discussion and is not a CMS determination.