What size company needs outsourced leave management?

FMLA applies to employers with 50+ employees within 75 miles, but state laws like Massachusetts PFML kick in much earlier. If you have more than 25 employees and don't have a dedicated HR person managing leave, you're at risk. Most of our leave management clients have 50-250 employees.

How do you handle intermittent FMLA leave?

Intermittent leave is the #1 source of FMLA compliance failures. We track every absence in real-time against the employee's entitlement balance, convert partial-day absences to hours, manage recertification schedules, and flag patterns that may warrant a second medical opinion. Your managers get clear guidance on each request.

How does FMLA interact with Massachusetts PFML?

They run concurrently when an employee qualifies for both — meaning the 12 weeks of FMLA and state-paid leave overlap. We track both simultaneously, ensure proper notices are sent for each program, coordinate the employer response to PFML applications, and manage the pay coordination so employees aren't double-compensated.

What happens when an employee requests leave?

Within 48 hours: we assess FMLA and state eligibility, send required notices, request medical certification if needed, and notify the manager of approved leave parameters. The employee gets a single point of contact (us) for all leave-related questions. You get documentation of every step.

Do you handle ADA accommodations alongside FMLA?

Yes. When an employee exhausts FMLA leave but still can't return, we coordinate the transition to ADA interactive process accommodations. We document the interactive process, assess reasonable accommodations, and ensure the transition from FMLA to ADA is legally compliant.

What does outsourced leave management cost?

Pricing is based on employee count and leave volume. Most clients pay a flat monthly fee that's a fraction of what a single FMLA lawsuit would cost. We provide a detailed proposal after reviewing your current leave volume and compliance posture.

HR & Payroll

FMLA & Leave Management Services That Eliminate Compliance Risk

FMLA violations cost employers an average of $80,000 per lawsuit. We handle the entire leave lifecycle — eligibility tracking, notice management, intermittent leave coordination, and return-to-work programs — so every leave is processed correctly and documented completely.

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100%

FMLA compliance

Retaliation claims

80%

Admin time saved

48hr

Response time

What we handle

Complete FMLA Administration

We manage the entire FMLA process from initial request through return to work, ensuring every step is legally compliant and fully documented.

Eligibility determination and entitlement balance tracking (rolling, calendar, fixed methods)
Required notice management (eligibility, rights & responsibilities, designation)
Medical certification requests, reviews, and recertification scheduling
Intermittent leave hour tracking with real-time balance reporting

State PFML Coordination

We navigate the intersection of federal FMLA and state paid leave programs so your employees get their benefits and your business stays compliant with both.

Massachusetts PFML application support and employer response management
Concurrent FMLA/state leave tracking to prevent double-counting errors
Multi-state leave law compliance for distributed workforces
Contribution rate monitoring and payroll coordination

Manager Decision Support

We give your managers clear guidance on leave requests so they never accidentally deny protected leave or approve it without proper documentation.

Leave request triage — we assess every request for FMLA/state eligibility before any manager responds
Manager training on what they can and cannot ask or require
Real-time consultation for complex leave situations (intermittent, reduced schedule, military)
Documentation templates and workflows for every leave scenario

Return-to-Work Programs

We build structured return-to-work processes that protect your business and support your employees through the transition back.

Fitness-for-duty certification collection and review
Modified duty and accommodation documentation (ADA coordination)
Reinstatement rights verification and position restoration tracking
Post-leave check-in protocols to prevent retaliation claims

How the engagement works

Leave Audit

We review your current leave policies, FMLA tracking methods, and historical leave data. You get a gap analysis with risk ratings and a clear picture of where you're exposed.

System Configuration

We set up leave tracking in your HRIS or our managed system — entitlement calculations, notice templates, certification workflows, and intermittent leave hour trackers.

Manager Training

Your managers learn what triggers FMLA, what they can and can't ask, and exactly how to route leave requests to us. Takes 60 minutes and eliminates 90% of manager-caused violations.

Managed Leave Administration

We process every leave request, manage all notices and certifications, track entitlement balances, coordinate with state programs, and handle return-to-work. Your managers and employees have a single point of contact.

Reporting & Compliance Monitoring

Monthly leave utilization reports, compliance dashboards, and proactive alerts for expiring certifications, approaching entitlement exhaustion, and state law changes.

Ready to talk?

Schedule a free consultation to see if King & Co. is the right fit.

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Leave Management (FMLA/PFML) FAQs

Common questions about scope, fit, and how the engagement works.

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