HR & Payroll · HR Operations
HR operations that run without you
Stop being the HR department on top of your actual job. We handle onboarding, offboarding, document management, and employee lifecycle administration with the consistency and documentation your business needs.
$2,250
Retainers from
2-4 wk
Payroll takeover
10-250
Employees
King & Co. operator workbench
HR operations workbench
2-4 wk
Payroll takeover
10-250
Employee range
Down
Owner escalations
Payroll cycle
Provider changes, deductions, approvals
Compliance queue
PFML, FMLA, I-9s, handbook updates
Manager handoff
Onboarding, offboarding, issue tracking
This week
Onboarding, consistent
Every new hire onboarded the same way, regardless of which manager owns them.
No more manager-by-manager improvisation. We build the onboarding workflow once, paperwork, handbook receipt, benefits enrollment, first-week check-ins, and run it identically for every hire in every department.
King & Co. operator workbench
Onboarding, consistent workstream
2-4 wk
Payroll takeover
10-250
Employee range
Down
Owner escalations
Payroll cycle
Provider changes, deductions, approvals
Compliance queue
PFML, FMLA, I-9s, handbook updates
Manager handoff
Onboarding, offboarding, issue tracking
This week
Handbooks, maintained
A handbook that stays current, not one you rewrite the week before an audit.
State rules change, roles evolve, policies drift. We keep the handbook aligned with the current rules and the way the team actually works, so the document means something when HR needs to lean on it.
Retention-First
Engagement approach
10hrs
Saved weekly for leadership
100%
Audit-ready files
24hr
New hire setup time
What we handle
Structured Onboarding Programs
Every new hire gets the same professional, thorough onboarding experience with nothing missed.
- Offer letter generation and new hire paperwork workflows
- I-9/W-4 coordination and compliance tracking
- First-day, first-week, and first-month checklists
- Benefits enrollment coordination and reminders
Employee Lifecycle Management
We handle every status change, promotions, transfers, wage changes, leaves, with proper documentation and system updates.
- Employee status change processing and documentation
- PTO and leave tracking, full FMLA/PFML administration available through our dedicated Leave Management service
- Performance documentation support (warnings, PIPs, coaching)
- Employee relations issue intake and documentation
Document Management & Compliance
Audit-ready personnel files and documentation systems so you’re never scrambling.
- Digital personnel file organization and maintenance
- Required notices, acknowledgements, and signature tracking
- Process mapping and SOP creation for HR workflows
- HRIS reporting setup and maintenance
Professional Offboarding
Clean, documented exits that protect your business and maintain professionalism.
- Final pay coordination and compliance
- System access removal checklists
- Exit interview coordination
- Company property return tracking
How the engagement works
HR Audit
We assess your current HR operations, identify gaps in documentation and process, and establish a baseline for improvement.
Build the Foundation
We create the systems, checklists, and documentation that make consistent HR operations possible, onboarding workflows, file structures, and SOPs.
Execute Daily Operations
We take over day-to-day HR administration: processing changes, managing documents, handling employee inquiries, and keeping everything current.
Continuous Improvement
Monthly reporting on HR metrics, process refinements based on real-world feedback, and proactive recommendations as your team grows.
Why this matters
A manager’s job isn’t HR admin.
In most SMBs, managers absorb onboarding, handbook questions, and policy interpretation because nobody else owns it. We take it off their plate so they can manage.
Operator vs. DIY
DIY / manager-owned HR
- Onboarding varies wildly by manager
- Handbook references policies nobody updated
- Documents live in manager email folders
- Policy answers depend on who you ask
King & Co.
- Onboarding consistent across managers and locations
- Handbook kept current with MA-specific rules
- Documents and e-sign workflow owned by one operator
- Policy questions answered consistently
Ready to stop being your own HR department?
If payroll, onboarding, PFML, or compliance is eating your week, let’s map what King & Co. would own first.
HR Operations FAQs
Common questions about scope, fit, and how the engagement works.